Privacy Policy

1. Information we collect

We collect personal data when you interact with our site, including:

• Account & contact data: name, email, phone, billing/shipping addresses, and account credentials (e.g., passwords)
• Payment data: payment tokens via Stripe; raw card data is never stored on our servers
• Order & transaction records: products, order dates, amounts, and history
• Technical & usage data: IP address, browser/device info, pages viewed, referring URLs, error logs

2. How we use your data

Your data is used to:

• Process orders: validate, authorize, and fulfill purchases, including shipping rate and tax calculations
• Customer care: authenticate logins, manage your account, provide support and notifications
• Site improvement & security: analyze usage patterns with Google Analytics, detect fraud, troubleshoot issues, and optimize performance

3. Third-party services & integrations

To power and improve our store, we share data with the following service providers:

3.1. Stripe (payment processing)

• What’s shared: payment tokens, order amounts, customer identifiers
• Why: to securely process credit/debit card transactions
• Stripe Privacy Policy

3.2. PluginHive WooCommerce Shipping Services (shipping rates)

• What’s shared: shipping addresses, package details, order value
• Why: to fetch real-time shipping rates and generate labels
• PluginHive Privacy Policy

3.3. WooCommerce Shipping & Tax (Sales Tax calculation)

• What’s shared: billing/shipping address, order line items
• Why: to calculate applicable sales tax at checkout
• WooCommerce Privacy Policy

3.4. Google Analytics (site analytics)

• What’s shared: anonymized usage data (pageviews, session length, referral source)
• Why: to understand traffic patterns and improve user experience
• Google Privacy & Terms

4. Cookies & tracking

We use cookies and similar technologies to:

• Remember login status and cart contents
• Distinguish unique visitors and analyze site performance
• Facilitate third-party services (e.g., analytics, marketing)

You may manage cookies through your browser settings. Disabling certain cookies may affect site functionality.

5. Data security and international transfers

We do not sell or rent your personal data. We may disclose your personal information if required by law. We employ industry-standard security measures (SSL/TLS encryption in transit, secure server configurations) to protect your data. Some providers (e.g., Stripe, Google) may transfer data internationally.

6. Data retention

We retain personal data as long as necessary to:

• Fulfill orders and legal obligations (e.g., tax, accounting)
• Provide customer support and dispute resolution
• Comply with legal, tax, and accounting obligations

7. Changes to this policy

We may update this Policy periodically. The effective date at the top will reflect the latest revision.

8. Contact information

If you have any questions or requests concerning your privacy, reach out to us using our contact information.